Banking at its very core is a commodity-driven business. You will find similar product offerings at almost every financial institution you research, no matter the bank’s size or location. Given that fact, I ask you to think about this: “Why choose one bank over another?”

The answer’s simple: you choose a bank based on the quality of its people. At First Trade, our banking professionals focus their attention where it matters most, on our clients. We are committed to delivering a consistent, high level of customer service no matter how you communicate with us, be it when you stop in to one of our Business Solutions Centers, meet with a Relationship Manager, talk to a Customer Service Representative via the telephone or email, or visit us at ftub.com.

It is our mission to constantly improve our level of customer service. To do so, we need your feedback! Have you called our 800 number recently and dealt with a Customer Service Representative? Visited a Business Solutions Center to deposit a check?
Tell us about the experience and you could win $100!

Sincerely,

 
Michael A. Butler
President & Chief Executive Officer